Supliful.com is a venture-backed technology startup with a vision to create a world where everyone can easily launch and grow their own CPG brands. We provide the necessary resources, tools, and community support to empower entrepreneurs of all backgrounds to succeed in the industry.

Founded by an experienced team, backed by leading international investors, and fully operating in the US market, Supliful is set for fast growth. We are looking for a Customer Support Specialist to join our team.

As a Customer Support Specialist at Supliful, your mission is to be the bridge between Supliful and our brand partners, ensuring a seamless and delightful eCommerce experience.

You will be the voice of Supliful, championing our commitment to excellence in customer service. Your role is vital in establishing and maintaining strong relationships with our partners and contributing to their brand's success.

In our work, we are guided by Supliful virtues:

• Be fully transparent and honest. There are no EGOs on our team.
• Having fun and celebrating our own milestones and our customer success.
• Think in systems and stay at the forefront of innovation and creativity, finding unconventional solutions.
• Strive for high aesthetic design while prioritizing fulfilling objectives.
• Stay disciplined and consistent over long periods.

If our virtues speak to you, then it’s time for you to talk to us.

Test yourself: Are we an ideal match?

The ideal candidate for this role will have a detail-oriented, systematic approach to problem-solving, the ability to work within a system, be ready to adjust according to circumstances, and put customer needs first. Excellent English communication skills, both written and oral, are a must. Previous Customer Support experience in a customer-facing role is a plus, but we value your attitude and willingness to learn.

What will you do?

What skills and background do you need?

What are we offering?

Apply today